Terms of service
SpotMelts is operated by Epistemic Cognition Inc ("we", "us"). These terms govern your use of SpotMelts, including the public pages, the calculators, and the member dashboard. By creating an account or using the service, you agree to them.
1. What SpotMelts is
SpotMelts is a research tool for finding and reviewing precious-metal listings. It gathers listings published by third-party sellers, records the asking price, stated weight and purity, and availability it observes, and estimates melt value from current metal reference prices.
SpotMelts does not sell jewelry or metal, is not a party to any purchase, and does not give investment, financial, tax, or legal advice. Estimated melt value is not an appraisal, a resale offer, or a guarantee of profit.
2. Listing information
- Listing sources are scanned every hour, and individual listing pages are rechecked at most about once a day. Prices, availability, and details can change at any time after a check.
- Weight, purity, and other details come from what sellers publish. They may be missing, approximate, or wrong.
- Members see opportunities as soon as they pass SpotMelts' automated checks. The public feed shows them 3 hours later.
- Before buying, check the listing, the seller, condition, authenticity, shipping, taxes, fees, and return terms yourself.
3. Membership and billing
- Membership is billed monthly through Stripe at the price shown on the membership page when you join. A reduced first-month price applies while that offer is shown.
- Your membership renews each month until it is canceled. Existing subscriptions keep the billing terms accepted when they started.
- You can cancel at any time from your account page, or by emailing support@spotmelts.com. Canceling stops future charges, and you keep access until the end of the period you have already paid for. You can undo a cancellation before that period ends.
- Refunds are covered by the refund policy.
4. Your account
- You sign in with a link sent to your email address, or with a passkey you have added. Keep access to your email account secure.
- A membership is for one person. Do not share your account or sign-in links.
5. Acceptable use
Do not copy, resell, or republish member-only listing data; scrape or overload the service; attempt to bypass access controls; or use SpotMelts for anything unlawful. We may suspend or end access for a breach of these terms, fraud, nonpayment, or misuse.
6. Third-party sellers and sites
Listings link to sites SpotMelts does not control. Your purchases are between you and the seller, under the seller's terms. SpotMelts is not responsible for sellers' listings, products, shipping, or conduct.
7. Disclaimers and limits
The service is provided as it is and as available. To the extent the law allows, SpotMelts makes no warranty that listing information, metal prices, or calculations are complete, current, or accurate, and is not liable for losses arising from purchases, prices, or decisions made using the service.
8. Changes
We may update these terms. The effective date above shows when they last changed. Continuing to use SpotMelts after a change means you accept the updated terms.
9. Governing law
These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules, except where the law of the place you live requires otherwise.
10. Contact
Questions about these terms: support@spotmelts.com.